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Dear Hotelier, Please Do Read This Blog. This is What Your Customer Expects. Warm regards, Sajjid Mitha

Global travel this past decade has gone through a metamorphosis. I remember the days when my travel agent would recommend everything from the airline we should travel on, to the destination we should choose and even the hotel we should stay at. Once we had decided on a country we would like to visit, our travel agent would ask for our preference of hotel category and then go on to recommend a few names with their price ranges.

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San Francisco

The Fabulous Ritz Carlton in San Francisco

It was Oscar Wilde who had said,  “It’s an odd thing,but anyone who disappears is said to be seen in San Francisco. It must be a delightful city and possess all the attractions of the next world.” I was in this Californian city of breathtaking postcard views last week and yes it was indeed a delightful city. I was lucky that the Platts partnership summit I attended was hosted at the fabulous Ritz Carlton hotel.

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